Phone scam and robocall statistics: Canada and the U.S.
Updated daily; FTC complaint data through Nov 13, 2026. Official figures checked Oct 16, 2026.
Canadians reported C$704 million in fraud losses to the Canadian Anti-Fraud Centre in 2025, from 112,000 reports; the CAFC estimates only 5–10 of fraud is reported.
In the U.S., people reported US$15.9 billion lost to fraud in 2025 (FTC), and the FTC received 2,618,077 Do Not Call complaints in fiscal 2025, 61.2% of them about robocalls.
Canadial's archive of FTC Do Not Call complaint files holds 9,641,298 complaints about 7,503,129 phone numbers since May 2022, 60.8% of them recorded messages; files published in the 30 days to Nov 13, 2026 added 265,091.
Canada: reported fraud (Canadian Anti-Fraud Centre)
| Statistic | Value | Period · source |
|---|---|---|
| Reported fraud losses, Canada | C$704 million | 2025 calendar year · Canadian Anti-Fraud Centre, Top 10 frauds in 2025 (2026-02-25) |
| Fraud reports to the CAFC | 112,000 | 2025 calendar year · Canadian Anti-Fraud Centre, Top 10 frauds in 2025 (2026-02-25) |
| Reported fraud losses since 2022 | C$2.4 billion | 2022–2025 · Canadian Anti-Fraud Centre / Competition Bureau Canada, Fraud Prevention Month to bring hidden crime into the spotlight (2026-03-06) |
| Share of frauds that are reported | 5–10 | estimate (stated 2026) · Canadian Anti-Fraud Centre / Competition Bureau Canada, Fraud Prevention Month to bring hidden crime into the spotlight (2026-03-06) |
| Identity fraud reports (most reported type) | 8,403 | 2025 calendar year · Canadian Anti-Fraud Centre, Top 10 frauds in 2025 (2026-02-25) |
Losses by type of fraud, 2025
| Statistic | Value | Period · source |
|---|---|---|
| Investment fraud losses | C$351 million | 2025 calendar year · Canadian Anti-Fraud Centre, Top 10 frauds in 2025 (2026-02-25) |
| Spear phishing losses | C$67.9 million | 2025 calendar year · Canadian Anti-Fraud Centre, Top 10 frauds in 2025 (2026-02-25) |
| Romance (relationship) fraud losses | C$63.3 million | 2025 calendar year · Canadian Anti-Fraud Centre, Top 10 frauds in 2025 (2026-02-25) |
| Job scam losses | C$50.6 million | 2025 calendar year · Canadian Anti-Fraud Centre, Top 10 frauds in 2025 (2026-02-25) |
| Fraudulent 'investigator' (bank/police impersonation) losses | C$28.3 million | 2025 calendar year · Canadian Anti-Fraud Centre, Top 10 frauds in 2025 (2026-02-25) |
| Recovery pitch losses | C$25.9 million | 2025 calendar year · Canadian Anti-Fraud Centre, Top 10 frauds in 2025 (2026-02-25) |
| Extortion losses | C$23 million | 2025 calendar year · Canadian Anti-Fraud Centre, Top 10 frauds in 2025 (2026-02-25) |
| Service fraud losses | C$19.5 million | 2025 calendar year · Canadian Anti-Fraud Centre, Top 10 frauds in 2025 (2026-02-25) |
| Merchandise fraud losses | C$11.7 million | 2025 calendar year · Canadian Anti-Fraud Centre, Top 10 frauds in 2025 (2026-02-25) |
| Prize fraud losses | C$5.7 million | 2025 calendar year · Canadian Anti-Fraud Centre, Top 10 frauds in 2025 (2026-02-25) |
Caller ID and call blocking
| Statistic | Value | Period · source |
|---|---|---|
| STIR/SHAKEN caller-ID authentication in effect in Canada | 2021-11-30 | effective 2021-11-30 · Canadian Radio-television and Telecommunications Commission (CRTC), Canadians to benefit from new caller ID technology to combat spoofed calls (2021-11-30) |
| Fraudulent calls blocked by Bell (pilot), Jul 2020–Oct 2021 | 1,100,000,000 | July 2020–October 2021 · Canadian Radio-television and Telecommunications Commission (CRTC), Canadians to benefit from new caller ID technology to combat spoofed calls (2021-11-30) |
United States: fraud and Do Not Call (FTC)
Scams that started with a phone call, 2024
The FTC's 2025 Consumer Sentinel Data Book, with contact-method detail, wasn't published when this page was checked; these are the latest figures.
| Statistic | Value | Period · source |
|---|---|---|
| Fraud reports where contact was a phone call | 284,659 | 2024 calendar year · Federal Trade Commission, Consumer Sentinel Network Data Book 2024 (2025-03) |
| Reported losses where contact was a phone call | US$948 million | 2024 calendar year · Federal Trade Commission, Consumer Sentinel Network Data Book 2024 (2025-03) |
| Median loss when contact was a phone call | US$1,500 | 2024 calendar year · Federal Trade Commission, Consumer Sentinel Network Data Book 2024 (2025-03) |
| Median fraud loss, all contact methods | US$497 | 2024 calendar year · Federal Trade Commission, Consumer Sentinel Network Data Book 2024 (2025-03) |
| Reported fraud losses, US (prior year) | US$12.5 billion | 2024 calendar year · Federal Trade Commission, Consumer Sentinel Network Data Book 2024 (2025-03) |
National Do Not Call Registry, fiscal 2025
| Statistic | Value | Period · source |
|---|---|---|
| Active National Do Not Call Registry registrations | 258,515,050 | as of 2025-09-30 (FY2025) · Federal Trade Commission, National Do Not Call Registry Data Book FY 2025 (2025-12) |
| Do Not Call complaints | 2,618,077 | FY2025 (Oct 2024–Sep 2025) · Federal Trade Commission, National Do Not Call Registry Data Book FY 2025 (2025-12) |
| Do Not Call complaints (prior year) | 2,085,410 | FY2024 (Oct 2023–Sep 2024) · Federal Trade Commission, National Do Not Call Registry Data Book FY 2025 (2025-12) |
| Do Not Call complaints about robocalls | 1,601,611 | FY2025 (Oct 2024–Sep 2025) · Federal Trade Commission, National Do Not Call Registry Data Book FY 2025 (2025-12) |
| Share of DNC complaints that were robocalls | 61.2% | FY2025 (Oct 2024–Sep 2025) · Federal Trade Commission, National Do Not Call Registry Data Book FY 2025 (2025-12) Computed: 1,601,611 / 2,618,077 = 61.2% (computed, not printed in the Data Book) |
| Do Not Call complaints about live callers | 802,144 | FY2025 (Oct 2024–Sep 2025) · Federal Trade Commission, National Do Not Call Registry Data Book FY 2025 (2025-12) |
| Top DNC complaint topic: reducing debt (robocall + live) | 441,430 | FY2025 (Oct 2024–Sep 2025) · Federal Trade Commission, National Do Not Call Registry Data Book FY 2025 (2025-12) Computed: sum of 389,560 robocall + 51,870 live caller |
| DNC complaint topic #2: imposters (robocall + live) | 243,628 | FY2025 (Oct 2024–Sep 2025) · Federal Trade Commission, National Do Not Call Registry Data Book FY 2025 (2025-12) Computed: sum of 152,764 + 90,864 |
| DNC complaint topic #3: medical & prescriptions (robocall + live) | 204,312 | FY2025 (Oct 2024–Sep 2025) · Federal Trade Commission, National Do Not Call Registry Data Book FY 2025 (2025-12) Computed: sum of 129,076 + 75,236 |
FTC robocall complaints, counted daily by Canadial
The FTC publishes the phone number in every Do Not Call complaint, one file per weekday. Canadial keeps every file since May 27, 2022 and counts them per number (how). These figures are recomputed every day.
What the complaints were about
| Not specified / other | 3,809,959 | 39.5% |
| Reducing your debt (credit cards, mortgage, student loans) | 1,410,318 | 14.6% |
| Dropped call or no message | 1,245,749 | 12.9% |
| Not specified / other | 965,358 | 10% |
| Calls pretending to be government, businesses, or family and friends | 888,711 | 9.2% |
| Medical & prescriptions | 681,940 | 7.1% |
| Energy, solar & utilities | 141,687 | 1.5% |
| Warranties & protection plans | 135,312 | 1.4% |
| Home improvement & cleaning | 108,781 | 1.1% |
| Charities | 57,431 | 0.6% |
| Vacation & timeshares | 56,054 | 0.6% |
| Lotteries, prizes & sweepstakes | 46,595 | 0.5% |
Category chosen by the complainant on the FTC form.
Complaints published per month
| Oct 2026 | 246,784 |
| Sep 2026 | 245,384 |
| Aug 2026 | 237,187 |
| Jul 2026 | 234,624 |
| Jun 2026 | 222,950 |
| May 2026 | 219,785 |
| Apr 2026 | 234,592 |
| Mar 2026 | 254,677 |
| Feb 2026 | 224,705 |
| Jan 2026 | 242,368 |
| Dec 2025 | 208,919 |
| Nov 2025 | 136,546 |
Valid complaint rows in the FTC files published that month (complete months only).
Complaints about Canadian phone numbers
FTC complainants are mostly in the U.S., but many complaints are about numbers with Canadian area codes. Canadial has complaints or reports about 44,561 Canadian numbers.
Reported numbers by province
| Ontario | 15,874 | 35.6% |
| Quebec | 8,604 | 19.3% |
| British Columbia | 6,033 | 13.5% |
| Alberta | 4,953 | 11.1% |
| Saskatchewan | 2,243 | 5% |
| Manitoba | 2,187 | 4.9% |
| Nova Scotia / PEI | 1,834 | 4.1% |
| Newfoundland & Labrador | 1,293 | 2.9% |
| New Brunswick | 1,065 | 2.4% |
| Territories | 475 | 1.1% |
By month of the call
| Month | Numbers | Complaints |
|---|---|---|
| Nov 2026 | 2,760 | 2,889 |
| Oct 2026 | 9,624 | 10,360 |
| Sep 2026 | 13,016 | 13,455 |
| Aug 2026 | 6,892 | 7,133 |
| Jul 2026 | 200 | 229 |
| Jun 2026 | 155 | 205 |
| May 2026 | 165 | 183 |
| Apr 2026 | 150 | 159 |
| Mar 2026 | 185 | 188 |
| Feb 2026 | 235 | 264 |
| Jan 2026 | 156 | 163 |
| Dec 2025 | 145 | 150 |
The current month is partial. Monthly detail is in the monthly reports.
Questions
- How much money do Canadians lose to fraud?
- Canadians reported C$704 million in fraud losses to the Canadian Anti-Fraud Centre in 2025, from 112,000 reports; the CAFC estimates only 5–10 of fraud is reported.
- How many robocall complaints are there in the U.S.?
- In the U.S., people reported US$15.9 billion lost to fraud in 2025 (FTC), and the FTC received 2,618,077 Do Not Call complaints in fiscal 2025, 61.2% of them about robocalls. The National Do Not Call Registry had 258,515,050 registered numbers at the end of fiscal 2025.
- What are robocalls most often about?
- In FTC Do Not Call complaints kept by Canadial, the most common named categories are debt relief (14.6%), dropped calls or silence (12.9%), impersonating a government agency, business or relative (9.2%). In the FTC's own fiscal 2025 figures, the top topic was reducing debt (441,430 complaints).
- How do I check who called me?
- Enter the number on Canadial's homepage, or go to canadial.com/lookup/ followed by the 10 digits, to see its FTC complaints, community reports and who its number block is assigned to.
Cite as: Canadial, “Phone scam and robocall statistics: Canada and the U.S.”, https://www.canadial.com/statistics, data through Nov 13, 2026. For official figures, cite the publisher linked beside each one.