(978) 686-5017
Lawrence, MA
(978) 686-5017 is likely an unwanted sales call: 7 FTC complaints, 14% recorded messages.
- No new complaints since Nov 6, 2024 (FTC data through Nov 13, 2026).
- More FTC complaints than 99% of the 16,866 numbers with FTC complaints in area code 978.
- No number in the 978-686 block has more complaints; 15 numbers there have FTC complaints.
Complaint history
7 FTC complaints between Mar 28, 2024 and Nov 6, 2024.
The FTC complaints came in 6 of the 9 months from Mar 2024 to Nov 2024; the busiest was Nov 2024, with 2 of 7.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
What callers claimed
Complaint categories chosen by FTC complainants:
- Not specified / other 7 · 100%
Who called
The number's block is assigned to Verizon New England Inc. in Lawrence, MA.
Is it a debt collector?
Nothing says it is: none of its 7 complaints describe debt collection.
When the calls came
Time of day of 6 calls:
Day of the week of 7 calls:
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
- Location of the number block
- Lawrence, MA, USA
- Block assigned to
- Verizon New England Inc.
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
7 of 7 complainants (100%) have area code 978, the number's own. Scam callers often show a local-looking number (“neighbour spoofing”); a local business calling nearby customers looks the same.
All 7 FTC complainants were in Massachusetts. Statewide, Massachusetts ranks #29 of the 50 states and DC for Do Not Call complaints per resident: 49,266 in the last 12 months, 688.6 per 100,000 people. Spam calls in Massachusetts.
Where FTC complainants were located (U.S. states):
- Massachusetts 7 · 100%
Complainants' cities:
Lawrence, MA (6)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
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Recent community reports
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (978) 686-5017
- Who called me from (978) 686-5017?
- No complaint names the caller. The number is in a block assigned to Verizon New England Inc. in Lawrence, MA (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
- Is (978) 686-5017 a scam?
- Canadial rates it low risk, from 7 complaints, latest Nov 6, 2024, 14% robocalls.
- Is (978) 686-5017 a debt collector or collection agency?
- Nothing says it is: none of its 7 complaints describe debt collection.
- Should I call (978) 686-5017 back?
- Be careful. If you don't recognize it, let it go to voicemail: a legitimate caller will leave a message, and you can reach any real organization on a number you look up yourself.
- How many times has (978) 686-5017 been reported?
- 7 complaints to the U.S. FTC's Do Not Call registry between Mar 28, 2024 and Nov 6, 2024.
Data updated: FTC complaints through Nov 13, 2026; numbering records as of Nov 3, 2026; community reports live. How this page is built.