(978) 533-3538
Andover, MA
(978) 533-3538 is likely a robocall: 38 FTC complaints, 87% recorded messages, most often about medical and prescription offers (42%).
- No new complaints since Dec 8, 2025 (FTC data through Nov 13, 2026).
- More FTC complaints than 99% of the 16,866 numbers with FTC complaints in area code 978.
- No number in the 978-533 block has more complaints; 39 numbers there have FTC complaints.
Complaint history
38 FTC complaints between Nov 8, 2022 and Dec 8, 2025.
The FTC complaints came in 5 of the 38 months from Nov 2022 to Dec 2025; the busiest was Nov 2022, with 13 of 38.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
What callers claimed
16 of its 38 FTC complaints (42%) are about medical and prescription offers, against 8% of the 21,248 FTC complaints about all numbers in area code 978.
Complaint categories chosen by FTC complainants:
- Not specified / other 18 · 47%
- Medical & prescriptions 16 · 42%
- Calls pretending to be government, businesses, or family and friends 4 · 11%
Who called
The number's block is assigned to Paetec Itel, LLC in Andover, MA.
Is it a debt collector?
Nothing says it is: none of its 38 complaints describe debt collection.
Nearby numbers in 978-533
The closest reported numbers on either side of (978) 533-3538, in number order.
When the calls came
Time of day of 34 calls; most often the 10 a.m. hour (9):
Day of the week of 38 calls; most often Wednesday (14):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
- Location of the number block
- Andover, MA, USA
- Block assigned to
- Paetec Itel, LLC
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
None of 38 complainants have area code 978, the number's own. The calls reached people elsewhere, so this isn't a local caller to them.
Most FTC complainants were in California (6 of 38); others in Connecticut (4), Florida (4) and Colorado (2) and more. Statewide, California ranks #26 of the 50 states and DC for Do Not Call complaints per resident: 283,769 in the last 12 months, 721 per 100,000 people. Spam calls in California.
Where FTC complainants were located (U.S. states):
- California 6 · 16%
- Connecticut 4 · 11%
- Florida 4 · 11%
Show 3 more states Show fewer
- Colorado 2 · 5%
- Iowa 2 · 5%
- Missouri 2 · 5%
Complainants' cities (most common):
Lake Wales, FL (2) · Loveland, CO (2) · Pensacola, FL (2) · Bolton, CT (1) · Carthage, MO (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
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Report (978) 533-3538
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Recent community reports
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (978) 533-3538
- Who called me from (978) 533-3538?
- No complaint names the caller; FTC complainants most often said the calls were about medical and prescription offers. The number is in a block assigned to Paetec Itel, LLC in Andover, MA (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
- Is (978) 533-3538 a scam?
- Canadial rates it medium risk, from 38 complaints, latest Dec 8, 2025, 87% robocalls.
- Is (978) 533-3538 a debt collector or collection agency?
- Nothing says it is: none of its 38 complaints describe debt collection.
- Should I call (978) 533-3538 back?
- No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
- How many times has (978) 533-3538 been reported?
- 38 complaints to the U.S. FTC's Do Not Call registry between Nov 8, 2022 and Dec 8, 2025.
- What do callers from (978) 533-3538 say?
- 16 of its 38 FTC complaints (42%) are about medical and prescription offers, against 8% of the 21,248 FTC complaints about all numbers in area code 978.
- When does (978) 533-3538 call?
- In FTC complaints, the most common time was the 10 a.m. hour (9 of 34 calls with a time); the most common day was Wednesday (14 of 38).
Data updated: FTC complaints through Nov 13, 2026; numbering records as of Nov 3, 2026; community reports live. How this page is built.