(978) 533-3318
Andover, MA
(978) 533-3318 is likely an unwanted sales call: 23 FTC complaints and 4 FCC complaints, recorded messages in 43% of the FTC complaints, most often about medical and prescription offers (30%).
- No new complaints since Apr 4, 2024 (FTC data through Nov 13, 2026).
- More FTC complaints than 99% of the 16,866 numbers with FTC complaints in area code 978.
- Only 2 numbers in the 978-533 block have more complaints, of 39 there with FTC complaints.
Complaint history
23 FTC complaints between May 3, 2022 and Apr 4, 2024.
The FTC complaints came in 7 of the 24 months from May 2022 to Apr 2024; the busiest was Jul 2022, with 7 of 23.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
Complaints to the FCC
4 complaints to the U.S. Federal Communications Commission between May 25, 2021 and Oct 15, 2022.
Of the 4 complainants, 3 heard a recorded message and 1 got a call that hung up or stayed silent. They filed them as unwanted calls (4). The calls were about medicare medicaid (1). Complainants were in Wisconsin (2), Arizona (1) and Illinois (1).
Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.
What callers claimed
7 of its 23 FTC complaints (30%) are about medical and prescription offers, against 8% of the 21,248 FTC complaints about all numbers in area code 978.
Complaint categories chosen by FTC complainants:
- Not specified / other 12 · 52%
- Medical & prescriptions 7 · 30%
- Calls pretending to be government, businesses, or family and friends 2 · 9%
- Dropped call or no message 2 · 9%
Who called
The number's block is assigned to Paetec Itel, LLC in Andover, MA.
Is it a debt collector?
Nothing says it is: none of its 27 complaints describe debt collection.
Nearby numbers in 978-533
The closest reported numbers on either side of (978) 533-3318, in number order.
When the calls came
Time of day of 20 calls; most often the 2 p.m. hour (4):
Day of the week of 21 calls:
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
- Location of the number block
- Andover, MA, USA
- Block assigned to
- Paetec Itel, LLC
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
None of 23 complainants have area code 978, the number's own. The calls reached people elsewhere, so this isn't a local caller to them.
FTC complainants were in Texas (6), West Virginia (6), Maine (3) and North Carolina (3), among others.
Where FTC complainants were located (U.S. states):
- Texas 6 · 26%
- West Virginia 6 · 26%
- Maine 3 · 13%
Show 3 more states Show fewer
- North Carolina 3 · 13%
- Colorado 1 · 4%
- Florida 1 · 4%
Complainants' cities (most common):
Carrollton, TX (4) · Windham, ME (3) · Anahuac, TX (1) · Crestline, OH (1) · Davenport, FL (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Report (978) 533-3318
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Recent community reports
No community reports yet. Be the first to describe this call.
What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (978) 533-3318
- Who called me from (978) 533-3318?
- No complaint names the caller; FTC complainants most often said the calls were about medical and prescription offers. The number is in a block assigned to Paetec Itel, LLC in Andover, MA (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
- Is (978) 533-3318 a scam?
- Canadial rates it medium risk, from 27 complaints, latest Apr 4, 2024, robocalls in 43% of the FTC complaints.
- Is (978) 533-3318 a debt collector or collection agency?
- Nothing says it is: none of its 27 complaints describe debt collection.
- Should I call (978) 533-3318 back?
- No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
- How many times has (978) 533-3318 been reported?
- 23 complaints to the U.S. FTC's Do Not Call registry between May 3, 2022 and Apr 4, 2024 and 4 complaints to the U.S. FCC between May 25, 2021 and Oct 15, 2022.
- What do callers from (978) 533-3318 say?
- 7 of its 23 FTC complaints (30%) are about medical and prescription offers, against 8% of the 21,248 FTC complaints about all numbers in area code 978.
- When does (978) 533-3318 call?
- In FTC complaints, the most common time was the 2 p.m. hour (4 of 20 calls with a time).
Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; numbering records as of Nov 3, 2026; community reports live. How this page is built.