(877) 500-7697
Toll-free number
(877) 500-7697 is likely a robocall: 52 FTC complaints and 1 FCC complaint, recorded messages in 88% of the FTC complaints, mostly about debt relief.
- No new complaints since May 22, 2024 (FTC data through Nov 13, 2026).
- More FTC complaints than 99% of the 79,430 numbers with FTC complaints in area code 877.
- No number in the 877-500 block has more complaints; 17 numbers there have FTC complaints.
Complaint history
52 FTC complaints between Nov 21, 2022 and Jan 8, 2024.
The FTC complaints came in 9 of the 15 months from Nov 2022 to Jan 2024; the busiest was Nov 2023, with 16 of 52.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
Complaints to the FCC
1 complaint to the U.S. Federal Communications Commission on May 22, 2024.
The complainant heard a live person. They filed it as unwanted calls (1). Complainants were in Texas (1).
Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.
What callers claimed
Complaint categories chosen by FTC complainants:
- Reducing your debt (credit cards, mortgage, student loans) 36 · 69%
- Not specified / other 13 · 25%
- Dropped call or no message 3 · 6%
Who called
(877) 500-7697 is a toll-free number. Toll-free numbers aren't tied to a place, and no public record shows which company holds them.
Is it a debt collector?
Nothing says it is: none of its 53 complaints describe debt collection; 36 (69% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.
Nearby numbers in 877-500
The closest reported numbers on either side of (877) 500-7697, in number order.
When the calls came
Time of day of 51 calls; most often the 8 p.m. hour (9):
Day of the week of 52 calls; most often Monday (20):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
Toll-free numbers can be answered anywhere in Canada and the U.S.; the number itself says nothing about where the caller is.
Most FTC complainants were in New York (38 of 52); others in Alabama (3), Michigan (3) and Mississippi (2) and more. Statewide, New York ranks #43 of the 50 states and DC for Do Not Call complaints per resident: 106,927 in the last 12 months, 534.6 per 100,000 people. Spam calls in New York.
Where FTC complainants were located (U.S. states):
- New York 38 · 73%
- Alabama 3 · 6%
- Michigan 3 · 6%
Show 3 more states Show fewer
- Mississippi 2 · 4%
- Illinois 1 · 2%
- Maryland 1 · 2%
Complainants' cities:
Hoover, AL (3) · Diberville, MS (2) · South Ozone Park, NY (2) · Winchester, MA (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Recent community reports
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (877) 500-7697
- Who called me from (877) 500-7697?
- No complaint names the caller; FTC complainants most often said the calls were about debt relief. It's a toll-free number, which isn't tied to a place, and no public record shows which company holds it.
- Is (877) 500-7697 a scam?
- Canadial rates it medium risk, from 53 complaints, latest May 22, 2024, robocalls in 88% of the FTC complaints.
- Is (877) 500-7697 a debt collector or collection agency?
- Nothing says it is: none of its 53 complaints describe debt collection; 36 (69% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.
- Should I call (877) 500-7697 back?
- No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
- How many times has (877) 500-7697 been reported?
- 52 complaints to the U.S. FTC's Do Not Call registry between Nov 21, 2022 and Jan 8, 2024 and 1 complaint to the U.S. FCC on May 22, 2024.
- What do callers from (877) 500-7697 say?
- The most common complaint category is "Reducing your debt (credit cards, mortgage, student loans)" (69% of FTC complaints).
- When does (877) 500-7697 call?
- In FTC complaints, the most common time was the 8 p.m. hour (9 of 51 calls with a time); the most common day was Monday (20 of 52).
Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; community reports live. How this page is built.