(866) 828-1166
Toll-free number
(866) 828-1166 is likely a robocall: 13 FTC complaints and 6 FCC complaints, recorded messages in 77% of the FTC complaints.
- No new complaints since Sep 19, 2025 (FTC data through Nov 13, 2026).
- More FTC complaints than 98% of the 75,471 numbers with FTC complaints in area code 866.
- Only 1 number in the 866-828 block has more complaints, of 19 there with FTC complaints.
Complaint history
13 FTC complaints between Aug 9, 2022 and Sep 19, 2025.
The FTC complaints came in 10 of the 38 months from Aug 2022 to Sep 2025; the busiest was Dec 2022, with 3 of 13.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
Complaints to the FCC
6 complaints to the U.S. Federal Communications Commission between Mar 28, 2015 and Dec 5, 2017.
Of the 6 complainants, 3 heard a live person, 2 got a call that hung up or stayed silent and 1 heard a recorded message. They filed them as telemarketing (3) and unwanted calls (3). Complainants were in Pennsylvania (3), Ohio (2) and Texas (1).
Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.
What callers claimed
Complaint categories chosen by FTC complainants:
- Not specified / other 8 · 62%
- Calls pretending to be government, businesses, or family and friends 2 · 15%
- Medical & prescriptions 2 · 15%
- Dropped call or no message 1 · 8%
Who called
(866) 828-1166 is a toll-free number. Toll-free numbers aren't tied to a place, and no public record shows which company holds them.
Is it a debt collector?
Nothing says it is: none of its 19 complaints describe debt collection.
Nearby numbers in 866-828
The closest reported numbers on either side of (866) 828-1166, in number order.
All reported numbers in 866-828 →When the calls came
Time of day of 13 calls:
Day of the week of 13 calls; most often Wednesday (4):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
Toll-free numbers can be answered anywhere in Canada and the U.S.; the number itself says nothing about where the caller is.
Most FTC complainants were in Alabama (4 of 13); others in Michigan (3), Arizona (2) and Minnesota (1) and more. Statewide, Alabama ranks #17 of the 50 states and DC for Do Not Call complaints per resident: 42,821 in the last 12 months, 824.6 per 100,000 people. Spam calls in Alabama.
Where FTC complainants were located (U.S. states):
- Alabama 4 · 31%
- Michigan 3 · 23%
- Arizona 2 · 15%
Show 3 more states Show fewer
- Minnesota 1 · 8%
- Ohio 1 · 8%
- Pennsylvania 1 · 8%
Complainants' cities:
Gold Canyon, AZ (2) · Newaygo, MI (1) · Pittsburgh, PA (1) · Toledo, OH (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Report (866) 828-1166
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Recent community reports
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (866) 828-1166
- Who called me from (866) 828-1166?
- No complaint names the caller; FTC complainants most often said the calls were about impersonating a government agency, business or relative. It's a toll-free number, which isn't tied to a place, and no public record shows which company holds it.
- Is (866) 828-1166 a scam?
- Canadial rates it medium risk, from 19 complaints, latest Sep 19, 2025, robocalls in 77% of the FTC complaints.
- Is (866) 828-1166 a debt collector or collection agency?
- Nothing says it is: none of its 19 complaints describe debt collection.
- Should I call (866) 828-1166 back?
- No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
- How many times has (866) 828-1166 been reported?
- 13 complaints to the U.S. FTC's Do Not Call registry between Aug 9, 2022 and Sep 19, 2025 and 6 complaints to the U.S. FCC between Mar 28, 2015 and Dec 5, 2017.
- What do callers from (866) 828-1166 say?
- The most common complaint category is "Calls pretending to be government, businesses, or family and friends" (15% of FTC complaints).
- When does (866) 828-1166 call?
- In FTC complaints, the most common day was Wednesday (4 of 13).
Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; community reports live. How this page is built.