(866) 678-6397
Toll-free number
(866) 678-6397 is likely a robocall: 4 FTC complaints and 1 FCC complaint, recorded messages in 100% of the FTC complaints, mostly about medical and prescription offers.
- No new complaints since Mar 18, 2026 (FTC data through Nov 13, 2026).
- More FTC complaints than 93% of the 75,471 numbers with FTC complaints in area code 866.
- No number in the 866-678 block has more complaints; 204 numbers there have FTC complaints.
Complaint history
4 FTC complaints between Jan 15, 2024 and Mar 18, 2026.
The FTC complaints came in 3 of the 27 months from Jan 2024 to Mar 2026; the busiest was Mar 2026, with 2 of 4.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
Complaints to the FCC
1 complaint to the U.S. Federal Communications Commission on May 25, 2016; all gave it as the number to call back rather than the caller ID.
The complainant heard a recorded message. They filed it as robocalls (1). Complainants were in Virginia (1).
Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.
What callers claimed
Complaint categories chosen by FTC complainants:
- Medical & prescriptions 2 · 50%
- Not specified / other 2 · 50%
Who called
(866) 678-6397 is a toll-free number. Toll-free numbers aren't tied to a place, and no public record shows which company holds them.
Is it a debt collector?
Nothing says it is: none of its 5 complaints describe debt collection.
Nearby numbers in 866-678
The closest reported numbers on either side of (866) 678-6397, in number order.
When the calls came
Time of day of 3 calls:
Day of the week of 3 calls; most often Wednesday (2):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
Toll-free numbers can be answered anywhere in Canada and the U.S.; the number itself says nothing about where the caller is.
Most FTC complainants were in New Jersey (2 of 4); others in Florida (1) and North Carolina (1). Statewide, New Jersey ranks #12 of the 50 states and DC for Do Not Call complaints per resident: 87,015 in the last 12 months, 911.3 per 100,000 people. Spam calls in New Jersey.
Where FTC complainants were located (U.S. states):
- New Jersey 2 · 50%
- Florida 1 · 25%
- North Carolina 1 · 25%
Complainants' cities:
Miami, FL (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Report (866) 678-6397
Tell others what the call was about. Reports appear on this page; no account needed.
Recent community reports
No community reports yet. Be the first to describe this call.
What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (866) 678-6397
- Who called me from (866) 678-6397?
- No complaint names the caller; FTC complainants most often said the calls were about medical and prescription offers. It's a toll-free number, which isn't tied to a place, and no public record shows which company holds it.
- Is (866) 678-6397 a scam?
- Canadial rates it medium risk, from 5 complaints, latest Mar 18, 2026, robocalls in 100% of the FTC complaints.
- Is (866) 678-6397 a debt collector or collection agency?
- Nothing says it is: none of its 5 complaints describe debt collection.
- Should I call (866) 678-6397 back?
- No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
- How many times has (866) 678-6397 been reported?
- 4 complaints to the U.S. FTC's Do Not Call registry between Jan 15, 2024 and Mar 18, 2026 and 1 complaint to the U.S. FCC on May 25, 2016.
- What do callers from (866) 678-6397 say?
- The most common complaint category is "Medical & prescriptions" (50% of FTC complaints).
- When does (866) 678-6397 call?
- In FTC complaints, the most common day was Wednesday (2 of 3).
Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; community reports live. How this page is built.