Canadial Know Who Called

(866) 657-1891

Toll-free number

Medium risk

(866) 657-1891 is likely a robocall: 42 FTC complaints and 3 FCC complaints, recorded messages in 93% of the FTC complaints, mostly about debt relief.

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Did (866) 657-1891 call you?
42
FTC complaints
3
FCC complaints
93%
Recorded messages
Jun 17, 2024
Latest report

Complaint history

42 FTC complaints between Oct 6, 2022 and May 3, 2024.

The FTC complaints came in 16 of the 20 months from Oct 2022 to May 2024; the busiest was Nov 2023, with 6 of 42.

Oct 2022: 1Nov 2022: 0Dec 2022: 0Jan 2023: 3Feb 2023: 3Mar 2023: 3Apr 2023: 2May 2023: 0Jun 2023: 2Jul 2023: 1Aug 2023: 1Sep 2023: 5Oct 2023: 3Nov 2023: 6Dec 2023: 2Jan 2024: 5Feb 2024: 0Mar 2024: 1Apr 2024: 2May 2024: 2Oct 2022 May 2024
FTC complaints per month (by call date); peak 6 in a month.

FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.

Complaints to the FCC

3 complaints to the U.S. Federal Communications Commission between Feb 29, 2024 and Jun 17, 2024; 2 gave it as the number to call back rather than the caller ID.

Of the 3 complainants, 2 heard a recorded message and 1 heard a live person. They filed them as unwanted calls (3). The calls were about mortgage loans (1) and pay day loans (1). Complainants were in Georgia (1), Minnesota (1) and South Carolina (1).

Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.

What callers claimed

Complaint categories chosen by FTC complainants:

  • Reducing your debt (credit cards, mortgage, student loans) 32 · 76%
  • Not specified / other 9 · 21%
  • Dropped call or no message 1 · 2%

Who called

(866) 657-1891 is a toll-free number. Toll-free numbers aren't tied to a place, and no public record shows which company holds them.

Is it a debt collector?

Nothing says it is: none of its 45 complaints describe debt collection; 32 (76% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.

When the calls came

Time of day of 39 calls; most often the 10 a.m. hour (8):

12a 6a 12p 6p

Day of the week of 41 calls:

Sun Mon Tue Wed Thu Fri Sat

The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).

Location

Toll-free numbers can be answered anywhere in Canada and the U.S.; the number itself says nothing about where the caller is.

Most FTC complainants were in California (10 of 42); others in Florida (5), Arizona (4) and Michigan (3) and more. Statewide, California ranks #26 of the 50 states and DC for Do Not Call complaints per resident: 283,769 in the last 12 months, 721 per 100,000 people. Spam calls in California.

Where FTC complainants were located (U.S. states):

  • California 10 · 24%
  • Florida 5 · 12%
  • Arizona 4 · 10%
Show 3 more states
  • Michigan 3 · 7%
  • Georgia 2 · 5%
  • Massachusetts 2 · 5%

Complainants' cities (most common):

Chesterfield, MO (2) · Green Valley, AZ (2) · Venice, FL (2) · Acworth, GA (1) · Antelope, CA (1)

As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.

Toll-free code 866: spam calls and most-reported numbers →

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Answers from visitors, one per person per month (asked at the top of the page).

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Recent community reports

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What to do

Questions about (866) 657-1891

Who called me from (866) 657-1891?
No complaint names the caller; FTC complainants most often said the calls were about debt relief. It's a toll-free number, which isn't tied to a place, and no public record shows which company holds it.
Is (866) 657-1891 a scam?
Canadial rates it medium risk, from 45 complaints, latest Jun 17, 2024, robocalls in 93% of the FTC complaints.
Is (866) 657-1891 a debt collector or collection agency?
Nothing says it is: none of its 45 complaints describe debt collection; 32 (76% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.
Should I call (866) 657-1891 back?
No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
How many times has (866) 657-1891 been reported?
42 complaints to the U.S. FTC's Do Not Call registry between Oct 6, 2022 and May 3, 2024 and 3 complaints to the U.S. FCC between Feb 29, 2024 and Jun 17, 2024.
What do callers from (866) 657-1891 say?
The most common complaint category is "Reducing your debt (credit cards, mortgage, student loans)" (76% of FTC complaints).
When does (866) 657-1891 call?
In FTC complaints, the most common time was the 10 a.m. hour (8 of 39 calls with a time).

Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; community reports live. How this page is built.