Canadial Know Who Called

(866) 386-5620

Toll-free number

Medium risk

(866) 386-5620 is likely a robocall: 39 FTC complaints and 1 FCC complaint, recorded messages in 90% of the FTC complaints, mostly about debt relief.

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Did (866) 386-5620 call you?
39
FTC complaints
1
FCC complaints
90%
Recorded messages
Aug 12, 2026
Latest report

Complaint history

39 FTC complaints between Jul 1, 2026 and Aug 12, 2026.

The FTC complaints came in every month from Jul 2026 to Aug 2026; the busiest was Aug 2026, with 38 of 39.

Jul 2026: 1Aug 2026: 38Jul 2026 Aug 2026
FTC complaints per month (by call date); peak 38 in a month.

FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.

Complaints to the FCC

1 complaint to the U.S. Federal Communications Commission on Aug 12, 2026; all gave it as the number to call back rather than the caller ID.

The complainant heard a recorded message. They filed it as unwanted calls (1). The calls were about debt relief/debt consolidation (1). Complainants were in Maryland (1).

Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.

What callers claimed

Complaint categories chosen by FTC complainants:

  • Reducing your debt (credit cards, mortgage, student loans) 24 · 62%
  • Not specified / other 14 · 36%
  • Calls pretending to be government, businesses, or family and friends 1 · 3%

Who called

(866) 386-5620 is a toll-free number. Toll-free numbers aren't tied to a place, and no public record shows which company holds them.

Is it a debt collector?

Nothing says it is: none of its 40 complaints describe debt collection; 24 (62% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.

When the calls came

Time of day of 35 calls; most often the 11 a.m. hour (5):

12a 6a 12p 6p

Day of the week of 39 calls; most often Wednesday (39):

Sun Mon Tue Wed Thu Fri Sat

The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).

Location

Toll-free numbers can be answered anywhere in Canada and the U.S.; the number itself says nothing about where the caller is.

Most FTC complainants were in Florida (10 of 39); others in New York (5), Texas (4) and Georgia (3) and more. Statewide, Florida ranks #2 of the 50 states and DC for Do Not Call complaints per resident: 256,906 in the last 12 months, 1095 per 100,000 people. Spam calls in Florida.

Where FTC complainants were located (U.S. states):

  • Florida 10 · 26%
  • New York 5 · 13%
  • Texas 4 · 10%
Show 3 more states
  • Georgia 3 · 8%
  • Kentucky 2 · 5%
  • Massachusetts 2 · 5%

Complainants' cities (most common):

Albany, NY (1) · Burlington, KY (1) · Central, SC (1) · Charlottesville, VA (1) · Cincinnati, OH (1)

As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.

Toll-free code 866: spam calls and most-reported numbers →

Searches on Canadial

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Answers from visitors, one per person per month (asked at the top of the page).

Report (866) 386-5620

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Recent community reports

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What to do

Questions about (866) 386-5620

Who called me from (866) 386-5620?
No complaint names the caller; FTC complainants most often said the calls were about debt relief. It's a toll-free number, which isn't tied to a place, and no public record shows which company holds it.
Is (866) 386-5620 a scam?
Canadial rates it medium risk, from 40 complaints, latest Aug 12, 2026, robocalls in 90% of the FTC complaints.
Is (866) 386-5620 a debt collector or collection agency?
Nothing says it is: none of its 40 complaints describe debt collection; 24 (62% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.
Should I call (866) 386-5620 back?
No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
How many times has (866) 386-5620 been reported?
39 complaints to the U.S. FTC's Do Not Call registry between Jul 1, 2026 and Aug 12, 2026 and 1 complaint to the U.S. FCC on Aug 12, 2026.
What do callers from (866) 386-5620 say?
The most common complaint category is "Reducing your debt (credit cards, mortgage, student loans)" (62% of FTC complaints).
When does (866) 386-5620 call?
In FTC complaints, the most common time was the 11 a.m. hour (5 of 35 calls with a time); the most common day was Wednesday (39 of 39).

Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; community reports live. How this page is built.