(855) 216-2631
Toll-free number
(855) 216-2631 is likely a robocall: 11 FTC complaints, 73% recorded messages, most often about debt relief (45%).
- No new complaints since May 19, 2025 (FTC data through Nov 13, 2026).
- More FTC complaints than 98% of the 83,923 numbers with FTC complaints in area code 855.
- Only 2 numbers in the 855-216 block have more complaints, of 107 there with FTC complaints.
Complaint history
11 FTC complaints between Jul 6, 2023 and May 19, 2025.
The FTC complaints came in 9 of the 23 months from Jul 2023 to May 2025; the busiest was Jun 2024, with 3 of 11.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
What callers claimed
Complaint categories chosen by FTC complainants:
- Reducing your debt (credit cards, mortgage, student loans) 5 · 45%
- Not specified / other 4 · 36%
- Calls pretending to be government, businesses, or family and friends 2 · 18%
Who called
(855) 216-2631 is a toll-free number. Toll-free numbers aren't tied to a place, and no public record shows which company holds them.
Is it a debt collector?
Nothing says it is: none of its 11 complaints describe debt collection; 5 (45% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.
Nearby numbers in 855-216
The closest reported numbers on either side of (855) 216-2631, in number order.
When the calls came
Time of day of 8 calls; most often the 10 a.m. hour (2):
Day of the week of 11 calls; most often Thursday (5):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
Toll-free numbers can be answered anywhere in Canada and the U.S.; the number itself says nothing about where the caller is.
Most FTC complainants were in Texas (4 of 11); others in Arizona (1), California (1) and Florida (1) and more. Statewide, Texas ranks #39 of the 50 states and DC for Do Not Call complaints per resident: 188,326 in the last 12 months, 593.9 per 100,000 people. Spam calls in Texas.
Where FTC complainants were located (U.S. states):
- Texas 4 · 36%
- Arizona 1 · 9%
- California 1 · 9%
Show 3 more states Show fewer
- Florida 1 · 9%
- Kentucky 1 · 9%
- Missouri 1 · 9%
Complainants' cities (most common):
Houston, TX (2) · Corpus Christi, TX (1) · Nashville, TN (1) · Panama City, FL (1) · San Antonio, TX (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Report (855) 216-2631
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Recent community reports
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (855) 216-2631
- Who called me from (855) 216-2631?
- No complaint names the caller; FTC complainants most often said the calls were about debt relief. It's a toll-free number, which isn't tied to a place, and no public record shows which company holds it.
- Is (855) 216-2631 a scam?
- Canadial rates it low risk, from 11 complaints, latest May 19, 2025, 73% robocalls.
- Is (855) 216-2631 a debt collector or collection agency?
- Nothing says it is: none of its 11 complaints describe debt collection; 5 (45% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.
- Should I call (855) 216-2631 back?
- Be careful. If you don't recognize it, let it go to voicemail: a legitimate caller will leave a message, and you can reach any real organization on a number you look up yourself.
- How many times has (855) 216-2631 been reported?
- 11 complaints to the U.S. FTC's Do Not Call registry between Jul 6, 2023 and May 19, 2025.
- What do callers from (855) 216-2631 say?
- The most common complaint category is "Reducing your debt (credit cards, mortgage, student loans)" (45% of FTC complaints).
- When does (855) 216-2631 call?
- In FTC complaints, the most common time was the 10 a.m. hour (2 of 8 calls with a time); the most common day was Thursday (5 of 11).
Data updated: FTC complaints through Nov 13, 2026; community reports live. How this page is built.