(804) 390-9799
(804) 390-9799 is likely a robocall: 49 FTC complaints and 1 FCC complaint, recorded messages in 90% of the FTC complaints.
- No new complaints since Oct 30, 2024 (FTC data through Nov 13, 2026).
- More FTC complaints than 99% of the 36,447 numbers with FTC complaints in area code 804.
- No number in the 804-390 block has more complaints; 134 numbers there have FTC complaints.
Complaint history
49 FTC complaints between Feb 21, 2023 and Oct 30, 2024.
The FTC complaints came in 3 of the 21 months from Feb 2023 to Oct 2024; the busiest was Mar 2023, with 46 of 49.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
Complaints to the FCC
1 complaint to the U.S. Federal Communications Commission on Mar 1, 2023.
The complainant heard a recorded message. They filed it as unwanted calls (1). Complainants were in Virginia (1).
Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.
What callers claimed
2 of its 49 FTC complaints (4%) are about dropped calls or silence, against 10% of the 43,640 FTC complaints about all numbers in area code 804.
Complaint categories chosen by FTC complainants:
- Not specified / other 47 · 96%
- Dropped call or no message 2 · 4%
Who called
The number's block is assigned to Onvoy, LLC.
Is it a debt collector?
Nothing says it is: none of its 50 complaints describe debt collection.
Nearby numbers in 804-390
The closest reported numbers on either side of (804) 390-9799, in number order.
When the calls came
Time of day of 48 calls; most often the 3 p.m. hour (8):
Day of the week of 49 calls; most often Wednesday (14):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
- Rate centre (NANPA abbreviation)
- CALLAO, VA, USA
- Block assigned to
- Onvoy, LLC
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
1 of 49 complainants has area code 804, the number's own. The calls reached people elsewhere, so this isn't a local caller to them.
Most FTC complainants were in Missouri (42 of 49); others in Virginia (5) and Florida (2). Statewide, Missouri ranks #33 of the 50 states and DC for Do Not Call complaints per resident: 41,302 in the last 12 months, 658.7 per 100,000 people. Spam calls in Missouri.
Where FTC complainants were located (U.S. states):
- Missouri 42 · 86%
- Virginia 5 · 10%
- Florida 2 · 4%
Complainants' cities:
Liberty, MO (42) · New Smyrna Beach, FL (2) · Williamsburg, VA (2) · Portsmouth, VA (1) · Richmond, VA (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Recent community reports
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (804) 390-9799
- Who called me from (804) 390-9799?
- No complaint names the caller; FTC complainants most often said the calls were about dropped calls or silence. The number is in a block assigned to Onvoy, LLC (rate centre CALLAO, VA) (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
- Is (804) 390-9799 a scam?
- Canadial rates it medium risk, from 50 complaints, latest Oct 30, 2024, robocalls in 90% of the FTC complaints.
- Is (804) 390-9799 a debt collector or collection agency?
- Nothing says it is: none of its 50 complaints describe debt collection.
- Should I call (804) 390-9799 back?
- No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
- How many times has (804) 390-9799 been reported?
- 49 complaints to the U.S. FTC's Do Not Call registry between Feb 21, 2023 and Oct 30, 2024 and 1 complaint to the U.S. FCC on Mar 1, 2023.
- What do callers from (804) 390-9799 say?
- 2 of its 49 FTC complaints (4%) are about dropped calls or silence, against 10% of the 43,640 FTC complaints about all numbers in area code 804.
- When does (804) 390-9799 call?
- In FTC complaints, the most common time was the 3 p.m. hour (8 of 48 calls with a time); the most common day was Wednesday (14 of 49).
Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; numbering records as of Nov 3, 2026; community reports live. How this page is built.