(800) 228-2020
Toll-free number
(800) 228-2020 is reported as unwanted: 2 FTC complaints and 6 FCC complaints, mostly about energy, solar and utilities.
- No new complaints since Mar 25, 2025 (FTC data through Nov 13, 2026).
- More FTC complaints than 76% of the 23,745 numbers with FTC complaints in area code 800.
- Only 5 numbers in the 800-228 block have more complaints, of 56 there with FTC complaints.
Complaint history
2 FTC complaints between Mar 6, 2025 and Mar 25, 2025.
Both FTC complaints are about calls in Mar 2025.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
Complaints to the FCC
6 complaints to the U.S. Federal Communications Commission between Feb 9, 2018 and May 20, 2021; 3 gave it as the number to call back rather than the caller ID.
Of the 6 complainants, 3 heard a recorded message, 2 heard a live person and 1 got a call that hung up or stayed silent. They filed them as unwanted calls (6). Complainants were in Florida (2), Texas (2), Alabama (1) and Illinois (1).
Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.
What callers claimed
Complaint categories chosen by FTC complainants:
- Energy, solar & utilities 1 · 50%
- Not specified / other 1 · 50%
Who called
(800) 228-2020 is a toll-free number. Toll-free numbers aren't tied to a place, and no public record shows which company holds them.
Is it a debt collector?
Nothing says it is: none of its 8 complaints describe debt collection.
Nearby numbers in 800-228
The closest reported numbers on either side of (800) 228-2020, in number order.
When the calls came
Day of the week of 2 calls:
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
Toll-free numbers can be answered anywhere in Canada and the U.S.; the number itself says nothing about where the caller is.
Both FTC complainants were in Illinois. Statewide, Illinois ranks #11 of the 50 states and DC for Do Not Call complaints per resident: 116,978 in the last 12 months, 919.7 per 100,000 people. Spam calls in Illinois.
Where FTC complainants were located (U.S. states):
- Illinois 2 · 100%
Complainants' cities:
Chicago, IL (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Did (800) 228-2020 call you?
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Report (800) 228-2020
Tell others what the call was about. Reports appear on this page; no account needed.
Recent community reports
No community reports yet. Be the first to describe this call.
What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (800) 228-2020
- Who called me from (800) 228-2020?
- No complaint names the caller; FTC complainants most often said the calls were about energy, solar and utilities. It's a toll-free number, which isn't tied to a place, and no public record shows which company holds it.
- Is (800) 228-2020 a scam?
- Canadial rates it low risk, from 8 complaints, latest Mar 25, 2025.
- Is (800) 228-2020 a debt collector or collection agency?
- Nothing says it is: none of its 8 complaints describe debt collection.
- Should I call (800) 228-2020 back?
- Be careful. If you don't recognize it, let it go to voicemail: a legitimate caller will leave a message, and you can reach any real organization on a number you look up yourself.
- How many times has (800) 228-2020 been reported?
- 2 complaints to the U.S. FTC's Do Not Call registry between Mar 6, 2025 and Mar 25, 2025 and 6 complaints to the U.S. FCC between Feb 9, 2018 and May 20, 2021.
- What do callers from (800) 228-2020 say?
- The most common complaint category is "Energy, solar & utilities" (50% of FTC complaints).
Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; community reports live. How this page is built.