(718) 977-5789
(718) 977-5789 is likely a robocall: 11 FTC complaints, 91% recorded messages, most often about charity donations (36%).
- No new complaints since Feb 3, 2023 (FTC data through Nov 13, 2026).
- More FTC complaints than 99% of the 21,596 numbers with FTC complaints in area code 718.
- No number in the 718-977 block has more complaints; 18 numbers there have FTC complaints.
Complaint history
11 FTC complaints between Dec 9, 2022 and Feb 3, 2023.
The FTC complaints came in every month from Dec 2022 to Feb 2023; the busiest was Jan 2023, with 6 of 11.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
What callers claimed
4 of its 11 FTC complaints (36%) are about charity donations, against under 1% of the 26,005 FTC complaints about all numbers in area code 718.
Complaint categories chosen by FTC complainants:
- Not specified / other 5 · 45%
- Charities 4 · 36%
- Lotteries, prizes & sweepstakes 2 · 18%
Who called
The number's block is assigned to Xchange Telecom Corp..
Is it a debt collector?
Nothing says it is: none of its 11 complaints describe debt collection.
Nearby numbers in 718-977
The closest reported numbers on either side of (718) 977-5789, in number order.
All reported numbers in 718-977 →When the calls came
Time of day of 9 calls:
Day of the week of 11 calls; most often Friday (7):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
- Rate centre (NANPA abbreviation)
- NWYRCYZN12, NY, USA
- Block assigned to
- Xchange Telecom Corp.
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
6 of 11 complainants (55%) have area code 718, the number's own. Scam callers often show a local-looking number (“neighbour spoofing”); a local business calling nearby customers looks the same.
Most FTC complainants were in New York (10 of 11); others in Massachusetts (1). Statewide, New York ranks #43 of the 50 states and DC for Do Not Call complaints per resident: 106,927 in the last 12 months, 534.6 per 100,000 people. Spam calls in New York.
Where FTC complainants were located (U.S. states):
- New York 10 · 91%
- Massachusetts 1 · 9%
Complainants' cities:
Monroe, NY (3) · Pomona, NY (3) · Fall River, MA (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Recent community reports
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (718) 977-5789
- Who called me from (718) 977-5789?
- No complaint names the caller; FTC complainants most often said the calls were about charity donations. The number is in a block assigned to Xchange Telecom Corp. (rate centre NWYRCYZN12, NY) (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
- Is (718) 977-5789 a scam?
- Canadial rates it medium risk, from 11 complaints, latest Feb 3, 2023, 91% robocalls.
- Is (718) 977-5789 a debt collector or collection agency?
- Nothing says it is: none of its 11 complaints describe debt collection.
- Should I call (718) 977-5789 back?
- No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
- How many times has (718) 977-5789 been reported?
- 11 complaints to the U.S. FTC's Do Not Call registry between Dec 9, 2022 and Feb 3, 2023.
- What do callers from (718) 977-5789 say?
- 4 of its 11 FTC complaints (36%) are about charity donations, against under 1% of the 26,005 FTC complaints about all numbers in area code 718.
- When does (718) 977-5789 call?
- In FTC complaints, the most common day was Friday (7 of 11).
Data updated: FTC complaints through Nov 13, 2026; numbering records as of Nov 3, 2026; community reports live. How this page is built.