Canadial Know Who Called

(689) 204-1024

Kissimmee, FL

Medium risk

(689) 204-1024 is likely a robocall: 24 FTC complaints and 1 FCC complaint, recorded messages in 79% of the FTC complaints, most often about impersonating a government agency, business or relative (42%).

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24
FTC complaints
1
FCC complaints
79%
Recorded messages
Jan 24, 2025
Latest report

Complaint history

24 FTC complaints between Dec 21, 2023 and Jan 24, 2025.

The FTC complaints came in 9 of the 14 months from Dec 2023 to Jan 2025; the busiest was Sep 2024, with 7 of 24.

Dec 2023: 2Jan 2024: 1Feb 2024: 0Mar 2024: 0Apr 2024: 0May 2024: 5Jun 2024: 4Jul 2024: 1Aug 2024: 1Sep 2024: 7Oct 2024: 0Nov 2024: 1Dec 2024: 0Jan 2025: 2Dec 2023 Jan 2025
FTC complaints per month (by call date); peak 7 in a month.

FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.

Complaints to the FCC

1 complaint to the U.S. Federal Communications Commission on Dec 10, 2024; all gave it as the number to call back rather than the caller ID.

The complainant heard a recorded message. They filed it as unwanted calls (1). The calls were about vacations (1). Complainants were in Georgia (1).

Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.

What callers claimed

10 of its 24 FTC complaints (42%) are about impersonating a government agency, business or relative, against 7% of the 11,934 FTC complaints about all numbers in area code 689.

Complaint categories chosen by FTC complainants:

  • Calls pretending to be government, businesses, or family and friends 10 · 42%
  • Vacation & timeshares 9 · 38%
  • Not specified / other 5 · 21%

Who called

The number's block is assigned to Onvoy, LLC in Kissimmee, FL.

Is it a debt collector?

Nothing says it is: none of its 25 complaints describe debt collection.

When the calls came

Time of day of 23 calls; most often the 3 p.m. hour (8):

12a 6a 12p 6p

Day of the week of 24 calls; most often Friday (7):

Sun Mon Tue Wed Thu Fri Sat

The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).

Location

Location of the number block
Kissimmee, FL, USA
Block assigned to
Onvoy, LLC

From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.

None of 24 complainants have area code 689, the number's own. The calls reached people elsewhere, so this isn't a local caller to them.

FTC complainants were in New York (7), Texas (7), California (2) and Kentucky (2), among others.

Where FTC complainants were located (U.S. states):

  • New York 7 · 29%
  • Texas 7 · 29%
  • California 2 · 8%
Show 3 more states
  • Kentucky 2 · 8%
  • Maryland 2 · 8%
  • Arizona 1 · 4%

Complainants' cities:

Lexington, KY (2) · Sacramento, CA (2) · Amherst, VA (1) · South Jordan, UT (1)

As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.

Area code 689: where it is, time zone, spam calls →

Searches on Canadial

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Answers from visitors, one per person per month (asked at the top of the page).

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Recent community reports

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What to do

Questions about (689) 204-1024

Who called me from (689) 204-1024?
No complaint names the caller; FTC complainants most often said the calls were about impersonating a government agency, business or relative. The number is in a block assigned to Onvoy, LLC in Kissimmee, FL (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
Is (689) 204-1024 a scam?
Canadial rates it medium risk, from 25 complaints, latest Jan 24, 2025, robocalls in 79% of the FTC complaints.
Is (689) 204-1024 a debt collector or collection agency?
Nothing says it is: none of its 25 complaints describe debt collection.
Should I call (689) 204-1024 back?
No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
How many times has (689) 204-1024 been reported?
24 complaints to the U.S. FTC's Do Not Call registry between Dec 21, 2023 and Jan 24, 2025 and 1 complaint to the U.S. FCC on Dec 10, 2024.
What do callers from (689) 204-1024 say?
10 of its 24 FTC complaints (42%) are about impersonating a government agency, business or relative, against 7% of the 11,934 FTC complaints about all numbers in area code 689.
When does (689) 204-1024 call?
In FTC complaints, the most common time was the 3 p.m. hour (8 of 23 calls with a time); the most common day was Friday (7 of 24).

Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; numbering records as of Nov 3, 2026; community reports live. How this page is built.