(678) 385-2500
(678) 385-2500 is likely an unwanted sales call: 12 FTC complaints, 42% recorded messages, most often about dropped calls or silence (25%).
- No new complaints since Apr 24, 2025 (FTC data through Nov 13, 2026).
- More FTC complaints than 99% of the 28,961 numbers with FTC complaints in area code 678.
- No number in the 678-385 block has more complaints; 18 numbers there have FTC complaints.
Complaint history
12 FTC complaints between Jan 12, 2023 and Apr 24, 2025.
The FTC complaints came in 10 of the 28 months from Jan 2023 to Apr 2025.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
What callers claimed
3 of its 12 FTC complaints (25%) are about dropped calls or silence, against 11% of the 34,821 FTC complaints about all numbers in area code 678.
Complaint categories chosen by FTC complainants:
- Not specified / other 7 · 58%
- Dropped call or no message 3 · 25%
- Reducing your debt (credit cards, mortgage, student loans) 2 · 17%
Who called
The number's block is assigned to Paetec Itel, LLC.
Is it a debt collector?
Nothing says it is: none of its 12 complaints describe debt collection.
Nearby numbers in 678-385
The closest reported numbers on either side of (678) 385-2500, in number order.
All reported numbers in 678-385 →When the calls came
Time of day of 12 calls; most often the 9 a.m. hour (6):
Day of the week of 12 calls; most often Thursday (4):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
- Rate centre (NANPA abbreviation)
- ATLANTA NW, GA, USA
- Block assigned to
- Paetec Itel, LLC
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
None of 12 complainants have area code 678, the number's own. The calls reached people elsewhere, so this isn't a local caller to them.
Most FTC complainants were in Florida (5 of 12); others in California (2), Louisiana (1) and New York (1) and more. Statewide, Florida ranks #2 of the 50 states and DC for Do Not Call complaints per resident: 256,906 in the last 12 months, 1095 per 100,000 people. Spam calls in Florida.
Where FTC complainants were located (U.S. states):
- Florida 5 · 42%
- California 2 · 17%
- Louisiana 1 · 8%
Show 3 more states Show fewer
- New York 1 · 8%
- Tennessee 1 · 8%
- Texas 1 · 8%
Complainants' cities:
San Carlos, CA (2) · Knoxville, TN (1) · Saint Augustine, FL (1) · St Augustine, FL (1) · St. Augustine, FL (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Report (678) 385-2500
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Recent community reports
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (678) 385-2500
- Who called me from (678) 385-2500?
- No complaint names the caller; FTC complainants most often said the calls were about dropped calls or silence. The number is in a block assigned to Paetec Itel, LLC (rate centre ATLANTA NW, GA) (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
- Is (678) 385-2500 a scam?
- Canadial rates it low risk, from 12 complaints, latest Apr 24, 2025, 42% robocalls.
- Is (678) 385-2500 a debt collector or collection agency?
- Nothing says it is: none of its 12 complaints describe debt collection.
- Should I call (678) 385-2500 back?
- Be careful. If you don't recognize it, let it go to voicemail: a legitimate caller will leave a message, and you can reach any real organization on a number you look up yourself.
- How many times has (678) 385-2500 been reported?
- 12 complaints to the U.S. FTC's Do Not Call registry between Jan 12, 2023 and Apr 24, 2025.
- What do callers from (678) 385-2500 say?
- 3 of its 12 FTC complaints (25%) are about dropped calls or silence, against 11% of the 34,821 FTC complaints about all numbers in area code 678.
- When does (678) 385-2500 call?
- In FTC complaints, the most common time was the 9 a.m. hour (6 of 12 calls with a time); the most common day was Thursday (4 of 12).
Data updated: FTC complaints through Nov 13, 2026; numbering records as of Nov 3, 2026; community reports live. How this page is built.