(657) 384-1490
(657) 384-1490 is likely a robocall: 11 FTC complaints and 7 FCC complaints, recorded messages in 100% of the FTC complaints, mostly about debt relief.
- No new complaints since Jan 22, 2024 (FTC data through Nov 13, 2026).
- More FTC complaints than 99% of the 12,614 numbers with FTC complaints in area code 657.
- No number in the 657-384 block has more complaints; 36 numbers there have FTC complaints.
Complaint history
11 FTC complaints between Nov 6, 2023 and Jan 19, 2024.
The FTC complaints came in every month from Nov 2023 to Jan 2024; the busiest was Jan 2024, with 7 of 11.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
Complaints to the FCC
7 complaints to the U.S. Federal Communications Commission between Jan 9, 2024 and Jan 22, 2024; all gave it as the number to call back rather than the caller ID.
Of the 7 complainants, 5 heard a recorded message and 2 heard a live person. They filed them as unwanted calls (7). The calls were about mortgage loans (3) and credit card debt (2). Complainants were in South Carolina (2), California (1), Colorado (1), Florida (1) and Minnesota (1) and other states.
Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.
What callers claimed
6 of its 11 FTC complaints (55%) are about debt relief, against 9% of the 16,067 FTC complaints about all numbers in area code 657.
Complaint categories chosen by FTC complainants:
- Reducing your debt (credit cards, mortgage, student loans) 6 · 55%
- Not specified / other 4 · 36%
- Calls pretending to be government, businesses, or family and friends 1 · 9%
Who called
The number's block is assigned to Onvoy, LLC.
Is it a debt collector?
Nothing says it is: none of its 18 complaints describe debt collection; 6 (55% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.
Nearby numbers in 657-384
The closest reported numbers on either side of (657) 384-1490, in number order.
When the calls came
Time of day of 9 calls; most often the 3 p.m. hour (3):
Day of the week of 11 calls; most often Monday (5):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
- Rate centre (NANPA abbreviation)
- WESTMINSTR, CA, USA
- Block assigned to
- Onvoy, LLC
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
None of 11 complainants have area code 657, the number's own. The calls reached people elsewhere, so this isn't a local caller to them.
Most FTC complainants were in Tennessee (3 of 11); others in Alabama (2), New York (2) and Connecticut (1) and more. Statewide, Tennessee ranks #4 of the 50 states and DC for Do Not Call complaints per resident: 74,729 in the last 12 months, 1021.6 per 100,000 people. Spam calls in Tennessee.
Where FTC complainants were located (U.S. states):
- Tennessee 3 · 27%
- Alabama 2 · 18%
- New York 2 · 18%
Show 3 more states Show fewer
- Connecticut 1 · 9%
- Michigan 1 · 9%
- Montana 1 · 9%
Complainants' cities:
Birmingham, AL (2) · Dayton, NV (1) · New Britain, CT (1) · Nyack, NY (1) · Williston Park, NY (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Recent community reports
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (657) 384-1490
- Who called me from (657) 384-1490?
- No complaint names the caller; FTC complainants most often said the calls were about debt relief. The number is in a block assigned to Onvoy, LLC (rate centre WESTMINSTR, CA) (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
- Is (657) 384-1490 a scam?
- Canadial rates it medium risk, from 18 complaints, latest Jan 22, 2024, robocalls in 100% of the FTC complaints.
- Is (657) 384-1490 a debt collector or collection agency?
- Nothing says it is: none of its 18 complaints describe debt collection; 6 (55% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.
- Should I call (657) 384-1490 back?
- No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
- How many times has (657) 384-1490 been reported?
- 11 complaints to the U.S. FTC's Do Not Call registry between Nov 6, 2023 and Jan 19, 2024 and 7 complaints to the U.S. FCC between Jan 9, 2024 and Jan 22, 2024.
- What do callers from (657) 384-1490 say?
- 6 of its 11 FTC complaints (55%) are about debt relief, against 9% of the 16,067 FTC complaints about all numbers in area code 657.
- When does (657) 384-1490 call?
- In FTC complaints, the most common time was the 3 p.m. hour (3 of 9 calls with a time); the most common day was Monday (5 of 11).
Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; numbering records as of Nov 3, 2026; community reports live. How this page is built.