(657) 214-9397
Cypress, CA
(657) 214-9397 is likely a scam: 4 FTC complaints and 1 FCC complaint, recorded messages in 100% of the FTC complaints, mostly about impersonating a government agency, business or relative.
- No new complaints since Jul 8, 2024 (FTC data through Nov 13, 2026).
- More FTC complaints than 97% of the 12,614 numbers with FTC complaints in area code 657.
- No number in the 657-214 block has more complaints; 128 numbers there have FTC complaints.
Complaint history
4 FTC complaints between Jun 27, 2024 and Jul 8, 2024.
The FTC complaints came in every month from Jun 2024 to Jul 2024; the busiest was Jul 2024, with 3 of 4.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
Complaints to the FCC
1 complaint to the U.S. Federal Communications Commission on Jul 8, 2024; all gave it as the number to call back rather than the caller ID.
The complainant heard a recorded message. They filed it as unwanted calls (1). Complainants were in Oklahoma (1).
Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.
What callers claimed
2 of its 4 FTC complaints (50%) are about impersonating a government agency, business or relative, against 7% of the 16,067 FTC complaints about all numbers in area code 657.
Complaint categories chosen by FTC complainants:
- Calls pretending to be government, businesses, or family and friends 2 · 50%
- Not specified / other 2 · 50%
Who called
The number's block is assigned to Onvoy, LLC in Cypress, CA.
Is it a debt collector?
Nothing says it is: none of its 5 complaints describe debt collection.
Nearby numbers in 657-214
The closest reported numbers on either side of (657) 214-9397, in number order.
When the calls came
Time of day of 2 calls:
Day of the week of 4 calls; most often Monday (3):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
- Location of the number block
- Cypress, CA, USA
- Block assigned to
- Onvoy, LLC
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
None of 4 complainants have area code 657, the number's own. The calls reached people elsewhere, so this isn't a local caller to them.
Most FTC complainants were in Kansas (2 of 4); others in Ohio (1) and Texas (1). Statewide, Kansas ranks #24 of the 50 states and DC for Do Not Call complaints per resident: 21,763 in the last 12 months, 731 per 100,000 people. Spam calls in Kansas.
Where FTC complainants were located (U.S. states):
- Kansas 2 · 50%
- Ohio 1 · 25%
- Texas 1 · 25%
Complainants' cities:
Bowling Green, OH (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (657) 214-9397
- Who called me from (657) 214-9397?
- No complaint names the caller; FTC complainants most often said the calls were about impersonating a government agency, business or relative. The number is in a block assigned to Onvoy, LLC in Cypress, CA (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
- Is (657) 214-9397 a scam?
- Canadial rates it medium risk, from 5 complaints, latest Jul 8, 2024, robocalls in 100% of the FTC complaints.
- Is (657) 214-9397 a debt collector or collection agency?
- Nothing says it is: none of its 5 complaints describe debt collection.
- Should I call (657) 214-9397 back?
- No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
- How many times has (657) 214-9397 been reported?
- 4 complaints to the U.S. FTC's Do Not Call registry between Jun 27, 2024 and Jul 8, 2024 and 1 complaint to the U.S. FCC on Jul 8, 2024.
- What do callers from (657) 214-9397 say?
- 2 of its 4 FTC complaints (50%) are about impersonating a government agency, business or relative, against 7% of the 16,067 FTC complaints about all numbers in area code 657.
- When does (657) 214-9397 call?
- In FTC complaints, the most common day was Monday (3 of 4).
Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; numbering records as of Nov 3, 2026; community reports live. How this page is built.