(628) 295-2402
San Rafael, CA
(628) 295-2402 is likely an unwanted sales call: 14 FTC complaints and 1 FCC complaint, recorded messages in 36% of the FTC complaints.
- No new complaints since Sep 17, 2024 (FTC data through Nov 13, 2026).
- More FTC complaints than 99% of the 8,164 numbers with FTC complaints in area code 628.
- No number in the 628-295 block has more complaints; 52 numbers there have FTC complaints.
Complaint history
14 FTC complaints between Jul 1, 2024 and Sep 17, 2024.
The FTC complaints came in every month from Jul 2024 to Sep 2024; the busiest was Jul 2024, with 7 of 14.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
Complaints to the FCC
1 complaint to the U.S. Federal Communications Commission on Aug 26, 2024.
The complainant heard a live person. They filed it as unwanted calls (1). The calls were about home improvement (1). Complainants were in Colorado (1).
Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.
What callers claimed
2 of its 14 FTC complaints (14%) are about dropped calls or silence, against 16% of the 10,292 FTC complaints about all numbers in area code 628.
Complaint categories chosen by FTC complainants:
- Not specified / other 10 · 71%
- Dropped call or no message 2 · 14%
- Home improvement & cleaning 1 · 7%
- Reducing your debt (credit cards, mortgage, student loans) 1 · 7%
Who called
The number's block is assigned to Onvoy, LLC in San Rafael, CA.
Is it a debt collector?
Nothing says it is: none of its 15 complaints describe debt collection.
Nearby numbers in 628-295
The closest reported numbers on either side of (628) 295-2402, in number order.
When the calls came
Time of day of 13 calls; most often the 11 a.m. hour (7):
Day of the week of 14 calls; most often Monday (5):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
- Location of the number block
- San Rafael, CA, USA
- Block assigned to
- Onvoy, LLC
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
None of 14 complainants have area code 628, the number's own. The calls reached people elsewhere, so this isn't a local caller to them.
Most FTC complainants were in Colorado (9 of 14); others in Ohio (3), Minnesota (1) and Oregon (1). Statewide, Colorado ranks #7 of the 50 states and DC for Do Not Call complaints per resident: 59,905 in the last 12 months, 996.3 per 100,000 people. Spam calls in Colorado.
Where FTC complainants were located (U.S. states):
- Colorado 9 · 64%
- Ohio 3 · 21%
- Minnesota 1 · 7%
Show 1 more states Show fewer
- Oregon 1 · 7%
Complainants' cities (most common):
Toledo, CO (4) · Aurora, CO (3) · Toledo, OH (2) · Castle Rock, CO (1) · Clear Lake, MN (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Recent community reports
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (628) 295-2402
- Who called me from (628) 295-2402?
- No complaint names the caller; FTC complainants most often said the calls were about dropped calls or silence. The number is in a block assigned to Onvoy, LLC in San Rafael, CA (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
- Is (628) 295-2402 a scam?
- Canadial rates it low risk, from 15 complaints, latest Sep 17, 2024, robocalls in 36% of the FTC complaints.
- Is (628) 295-2402 a debt collector or collection agency?
- Nothing says it is: none of its 15 complaints describe debt collection.
- Should I call (628) 295-2402 back?
- Be careful. If you don't recognize it, let it go to voicemail: a legitimate caller will leave a message, and you can reach any real organization on a number you look up yourself.
- How many times has (628) 295-2402 been reported?
- 14 complaints to the U.S. FTC's Do Not Call registry between Jul 1, 2024 and Sep 17, 2024 and 1 complaint to the U.S. FCC on Aug 26, 2024.
- What do callers from (628) 295-2402 say?
- 2 of its 14 FTC complaints (14%) are about dropped calls or silence, against 16% of the 10,292 FTC complaints about all numbers in area code 628.
- When does (628) 295-2402 call?
- In FTC complaints, the most common time was the 11 a.m. hour (7 of 13 calls with a time); the most common day was Monday (5 of 14).
Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; numbering records as of Nov 3, 2026; community reports live. How this page is built.