(628) 290-6396
(628) 290-6396 is reported as unwanted: 2 FTC complaints and 2 FCC complaints, mostly about vacations and timeshares.
- 2 FTC complaints dated in the 30 days to Nov 13, 2026, none in the 90 days before.
- More FTC complaints than 86% of the 8,164 numbers with FTC complaints in area code 628.
- No number in the 628-290 block has more complaints; 31 numbers there have FTC complaints.
Complaint history
2 FTC complaints between Oct 20, 2026 and Nov 11, 2026.
The FTC complaints came in every month from Oct 2026 to Nov 2026.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
Complaints to the FCC
2 complaints to the U.S. Federal Communications Commission between Oct 26, 2026 and Oct 28, 2026; all gave it as the number to call back rather than the caller ID.
Both heard a recorded message. They filed them as unwanted calls (2). The calls were about vacations (2). Complainants were in Illinois (1) and Massachusetts (1).
Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.
What callers claimed
1 of its 2 FTC complaints (50%) is about vacations and timeshares; across area code 628 that isn't one of the 8 commonest call types (each of those is at least 1% of its FTC complaints).
Complaint categories chosen by FTC complainants:
- Not specified / other 1 · 50%
- Vacation & timeshares 1 · 50%
Who called
The number's block is assigned to Onvoy, LLC.
Is it a debt collector?
Nothing says it is: none of its 4 complaints describe debt collection.
When the calls came
Time of day of 2 calls:
Day of the week of 2 calls:
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
- Rate centre (NANPA abbreviation)
- SNFC JUNPR, CA, USA
- Block assigned to
- Onvoy, LLC
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
FTC complainants were in California (1) and Tennessee (1).
Where FTC complainants were located (U.S. states):
- California 1 · 50%
- Tennessee 1 · 50%
Complainants' cities:
Jonesborough, TN (1) · Moreno Valley, CA (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (628) 290-6396
- Who called me from (628) 290-6396?
- No complaint names the caller; FTC complainants most often said the calls were about vacations and timeshares. The number is in a block assigned to Onvoy, LLC (rate centre SNFC JUNPR, CA) (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
- Is (628) 290-6396 a scam?
- Canadial rates it medium risk, from 4 complaints, latest Nov 11, 2026.
- Is (628) 290-6396 a debt collector or collection agency?
- Nothing says it is: none of its 4 complaints describe debt collection.
- Should I call (628) 290-6396 back?
- No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
- How many times has (628) 290-6396 been reported?
- 2 complaints to the U.S. FTC's Do Not Call registry between Oct 20, 2026 and Nov 11, 2026 and 2 complaints to the U.S. FCC between Oct 26, 2026 and Oct 28, 2026.
- What do callers from (628) 290-6396 say?
- 1 of its 2 FTC complaints (50%) is about vacations and timeshares; across area code 628 that isn't one of the 8 commonest call types (each of those is at least 1% of its FTC complaints).
Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; numbering records as of Nov 3, 2026; community reports live. How this page is built.