(628) 253-4183
San Rafael, CA
(628) 253-4183 is likely an unwanted sales call: 3 FTC complaints and 1 FCC complaint, recorded messages in 33% of the FTC complaints, most often about dropped calls or silence (33%).
- No FTC complaints dated in the 30 days to Nov 13, 2026, 2 in the 90 days before.
- More FTC complaints than 95% of the 8,164 numbers with FTC complaints in area code 628.
- No number in the 628-253 block has more complaints; 48 numbers there have FTC complaints.
Complaint history
3 FTC complaints between Apr 9, 2026 and Oct 8, 2026.
The FTC complaints came in 2 of the 7 months from Apr 2026 to Oct 2026; the busiest was Oct 2026, with 2 of 3.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
Complaints to the FCC
1 complaint to the U.S. Federal Communications Commission on Oct 5, 2026.
The complainant heard a live person. They filed it as unwanted calls (1). Complainants were in Hawaii (1).
Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.
What callers claimed
1 of its 3 FTC complaints (33%) is about dropped calls or silence, against 16% of the 10,292 FTC complaints about all numbers in area code 628.
Complaint categories chosen by FTC complainants:
- Dropped call or no message 1 · 33%
- Medical & prescriptions 1 · 33%
- Not specified / other 1 · 33%
Who called
The number's block is assigned to Onvoy, LLC in San Rafael, CA.
Is it a debt collector?
Nothing says it is: none of its 4 complaints describe debt collection.
Nearby numbers in 628-253
The closest reported numbers on either side of (628) 253-4183, in number order.
When the calls came
Day of the week of 3 calls; most often Thursday (2):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
- Location of the number block
- San Rafael, CA, USA
- Block assigned to
- Onvoy, LLC
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
None of 3 complainants have area code 628, the number's own. The calls reached people elsewhere, so this isn't a local caller to them.
FTC complainants were in California (1), Texas (1) and Virginia (1).
Where FTC complainants were located (U.S. states):
- California 1 · 33%
- Texas 1 · 33%
- Virginia 1 · 33%
Complainants' cities:
Hampton, VA (1) · Victoria, TX (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Recent community reports
No community reports yet. Be the first to describe this call.
What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (628) 253-4183
- Who called me from (628) 253-4183?
- No complaint names the caller; FTC complainants most often said the calls were about dropped calls or silence. The number is in a block assigned to Onvoy, LLC in San Rafael, CA (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
- Is (628) 253-4183 a scam?
- Canadial rates it medium risk, from 4 complaints, latest Oct 8, 2026, robocalls in 33% of the FTC complaints.
- Is (628) 253-4183 a debt collector or collection agency?
- Nothing says it is: none of its 4 complaints describe debt collection.
- Should I call (628) 253-4183 back?
- No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
- How many times has (628) 253-4183 been reported?
- 3 complaints to the U.S. FTC's Do Not Call registry between Apr 9, 2026 and Oct 8, 2026 and 1 complaint to the U.S. FCC on Oct 5, 2026.
- What do callers from (628) 253-4183 say?
- 1 of its 3 FTC complaints (33%) is about dropped calls or silence, against 16% of the 10,292 FTC complaints about all numbers in area code 628.
- When does (628) 253-4183 call?
- In FTC complaints, the most common day was Thursday (2 of 3).
Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; numbering records as of Nov 3, 2026; community reports live. How this page is built.