(304) 658-2828
Ansted, WV
(304) 658-2828 is likely a robocall: 5 FTC complaints and 1 FCC complaint, recorded messages in 60% of the FTC complaints, most often about lotteries, prizes and sweepstakes (20%).
- No new complaints since Apr 30, 2025 (FTC data through Nov 13, 2026).
- More FTC complaints than 99% of the 36,307 numbers with FTC complaints in area code 304.
- Only 3 numbers in the 304-658 block have more complaints, of 81 there with FTC complaints.
Complaint history
5 FTC complaints between Jun 19, 2024 and Apr 30, 2025.
The FTC complaints came in 4 of the 11 months from Jun 2024 to Apr 2025; the busiest was Jun 2024, with 2 of 5.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
Complaints to the FCC
1 complaint to the U.S. Federal Communications Commission on Sep 9, 2024; all gave it as the number to call back rather than the caller ID.
The complainant heard a recorded message. They filed it as unwanted calls (1). The calls were about mortgage loans (1). Complainants were in Illinois (1).
Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.
What callers claimed
1 of its 5 FTC complaints (20%) is about lotteries, prizes and sweepstakes, against under 1% of the 42,352 FTC complaints about all numbers in area code 304.
Complaint categories chosen by FTC complainants:
- Not specified / other 3 · 60%
- Lotteries, prizes & sweepstakes 1 · 20%
- Reducing your debt (credit cards, mortgage, student loans) 1 · 20%
Who called
The number's block is assigned to Onvoy, LLC in Ansted, WV.
Is it a debt collector?
Nothing says it is: none of its 6 complaints describe debt collection; 1 (20% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.
Nearby numbers in 304-658
The closest reported numbers on either side of (304) 658-2828, in number order.
When the calls came
Time of day of 5 calls:
Day of the week of 5 calls; most often Wednesday (3):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
- Location of the number block
- Ansted, WV, USA
- Block assigned to
- Onvoy, LLC
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
FTC complainants were in Alabama (1), Georgia (1), Missouri (1) and Texas (1), among others.
Where FTC complainants were located (U.S. states):
- Alabama 1 · 20%
- Georgia 1 · 20%
- Missouri 1 · 20%
Show 2 more states Show fewer
- Texas 1 · 20%
- West Virginia 1 · 20%
Complainants' cities:
Jack, AL (1) · Leon, WV (1) · Monroe, GA (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Recent community reports
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (304) 658-2828
- Who called me from (304) 658-2828?
- No complaint names the caller; FTC complainants most often said the calls were about lotteries, prizes and sweepstakes. The number is in a block assigned to Onvoy, LLC in Ansted, WV (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
- Is (304) 658-2828 a scam?
- Canadial rates it low risk, from 6 complaints, latest Apr 30, 2025, robocalls in 60% of the FTC complaints.
- Is (304) 658-2828 a debt collector or collection agency?
- Nothing says it is: none of its 6 complaints describe debt collection; 1 (20% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.
- Should I call (304) 658-2828 back?
- Be careful. If you don't recognize it, let it go to voicemail: a legitimate caller will leave a message, and you can reach any real organization on a number you look up yourself.
- How many times has (304) 658-2828 been reported?
- 5 complaints to the U.S. FTC's Do Not Call registry between Jun 19, 2024 and Apr 30, 2025 and 1 complaint to the U.S. FCC on Sep 9, 2024.
- What do callers from (304) 658-2828 say?
- 1 of its 5 FTC complaints (20%) is about lotteries, prizes and sweepstakes, against under 1% of the 42,352 FTC complaints about all numbers in area code 304.
- When does (304) 658-2828 call?
- In FTC complaints, the most common day was Wednesday (3 of 5).
Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; numbering records as of Nov 3, 2026; community reports live. How this page is built.