(240) 396-5500
(240) 396-5500 is likely an unwanted sales call: 3 FTC complaints, 33% recorded messages, most often about impersonating a government agency, business or relative (33%).
- No FTC complaints dated in the 30 days to Nov 13, 2026, 1 in the 90 days before.
- No new complaints since Aug 5, 2026 (FTC data through Nov 13, 2026).
- More FTC complaints than 95% of the 28,575 numbers with FTC complaints in area code 240.
- No number in the 240-396 block has more complaints; 55 numbers there have FTC complaints.
Complaint history
3 FTC complaints between Jun 4, 2025 and Aug 5, 2026.
The FTC complaints came in 2 of the 15 months from Jun 2025 to Aug 2026; the busiest was Jun 2025, with 2 of 3.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
What callers claimed
1 of its 3 FTC complaints (33%) is about impersonating a government agency, business or relative, against 9% of the 37,138 FTC complaints about all numbers in area code 240.
Complaint categories chosen by FTC complainants:
- Calls pretending to be government, businesses, or family and friends 1 · 33%
- Medical & prescriptions 1 · 33%
- Not specified / other 1 · 33%
Who called
The number's block is assigned to Level 3 Communications, LLC.
Is it a debt collector?
Nothing says it is: none of its 3 complaints describe debt collection.
Nearby numbers in 240-396
55 numbers in 240-396 have 66 FTC complaints between them (44% robocalls), 3 of them about (240) 396-5500. The commonest categories in the block: Dropped call or no message (23%), Calls pretending to be government, businesses, or family and friends (9%), Warranties & protection plans (9%).
The closest reported numbers on either side of (240) 396-5500, in number order.
When the calls came
Time of day of 3 calls; most often the 9 a.m. hour (2):
Day of the week of 3 calls; most often Wednesday (2):
The date and time of the call as complainants entered them on the FTC form; the time zone isn't recorded. Times entered as exactly midnight or noon are left out (they're usually the form's default).
Location
- Rate centre (NANPA abbreviation)
- WSHNGTNZN2, MD, USA
- Block assigned to
- Level 3 Communications, LLC
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
3 of 3 complainants (100%) have area code 240, the number's own. Scam callers often show a local-looking number (“neighbour spoofing”); a local business calling nearby customers looks the same.
All 3 FTC complainants were in Maryland. Statewide, Maryland ranks #18 of the 50 states and DC for Do Not Call complaints per resident: 48,272 in the last 12 months, 770.5 per 100,000 people. Spam calls in Maryland.
Where FTC complainants were located (U.S. states):
- Maryland 3 · 100%
Complainants' cities:
Owings Mills, MD (2) · Fort, MD (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Recent community reports
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (240) 396-5500
- Who called me from (240) 396-5500?
- No complaint names the caller; FTC complainants most often said the calls were about impersonating a government agency, business or relative. The number is in a block assigned to Level 3 Communications, LLC (rate centre WSHNGTNZN2, MD) (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ.
- Is (240) 396-5500 a scam?
- Canadial rates it medium risk, from 3 complaints, latest Aug 5, 2026, 33% robocalls.
- Is (240) 396-5500 a debt collector or collection agency?
- Nothing says it is: none of its 3 complaints describe debt collection.
- Should I call (240) 396-5500 back?
- No. Calling back can confirm that your line is answered. If the caller claimed to be a company or agency you deal with, contact it on a number you find yourself.
- How many times has (240) 396-5500 been reported?
- 3 complaints to the U.S. FTC's Do Not Call registry between Jun 4, 2025 and Aug 5, 2026.
- What do callers from (240) 396-5500 say?
- 1 of its 3 FTC complaints (33%) is about impersonating a government agency, business or relative, against 9% of the 37,138 FTC complaints about all numbers in area code 240.
- When does (240) 396-5500 call?
- In FTC complaints, the most common time was the 9 a.m. hour (2 of 3 calls with a time); the most common day was Wednesday (2 of 3).
Data updated: FTC complaints through Nov 13, 2026; numbering records as of Nov 3, 2026; community reports live. How this page is built.