(217) 397-1828
Rankin, IL
(217) 397-1828 has 1 FTC complaint and 1 FCC complaint.
Most common complaint: debt relief (100% of FTC complaints).
- No new complaints since Nov 6, 2024 (FTC data through Nov 13, 2026).
Complaint history
1 FTC complaint on Nov 5, 2024.
FTC complaints are filed by consumers with the U.S. Federal Trade Commission's Do Not Call registry; they aren't verified by the FTC or by us.
Complaints to the FCC
1 complaint to the U.S. Federal Communications Commission on Nov 6, 2024; all gave it as the number to call back rather than the caller ID.
The complainant heard a recorded message. They filed it as unwanted calls (1). The calls were about mortgage loans (1). Complainants were in Tennessee (1).
Source: FCC Consumer Help Center, Consumer Complaints Data (public domain), complaints about unwanted calls, telemarketing and robocalls. The FCC doesn't verify the facts alleged in complaints, and neither do we.
What callers claimed
Complaint categories chosen by FTC complainants:
- Reducing your debt (credit cards, mortgage, student loans) 1 · 100%
Who called
The number's block is assigned to Terra Nova Telecom Inc. in Rankin, IL.
Is it a debt collector?
Nothing says it is: none of its 2 complaints describe debt collection; 1 (100% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.
Part of a group of similar numbers
(217) 397-1828 is one of 7 numbers in 217-397 first reported to the FTC for “Reducing your debt (credit cards, mortgage, student loans)” calls between Nov 5, 2024 and Nov 8, 2024, 9 complaints in all; most from Michigan (22%), California (11%), Colorado (11%).
Numbers from one block reported for the same thing within days of each other are rarely chance; they usually mean one operation cycling through numbers. How groups are found.
Nearby numbers in 217-397
141 numbers in 217-397 have 171 FTC complaints between them (73% robocalls), 1 of them about (217) 397-1828. The commonest categories in the block: Reducing your debt (credit cards, mortgage, student loans) (25%), Dropped call or no message (14%), Calls pretending to be government, businesses, or family and friends (9%).
The closest reported numbers on either side of (217) 397-1828, in number order.
Location
- Location of the number block
- Rankin, IL, USA
- Block assigned to
- Terra Nova Telecom Inc.
From the North American Numbering Plan Administrator (Nov 3, 2026). This is who the number block was assigned to; numbers can be moved between carriers, and caller IDs can be faked.
The one FTC complainant was in New Mexico. Statewide, New Mexico ranks #25 of the 50 states and DC for Do Not Call complaints per resident: 15,501 in the last 12 months, 729.3 per 100,000 people. Spam calls in New Mexico.
Where FTC complainants were located (U.S. states):
- New Mexico 1 · 100%
Complainants' cities:
Las Cruces, NM (1)
As typed on the FTC form, with spelling variants merged; complaints without a city aren't counted.
Searches on Canadial
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Recent community reports
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What to do
- Don't share personal or banking details, or pay anyone, on a call you didn't expect. Hang up and call the organization back on a number you find yourself.
- Block it from your recent calls (iPhone: ⓘ, then “Block this Caller”; Android: long-press, then “Block”).
- Report fraud to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: to the National Do Not Call List.
- A collector calling? How to check a collection agency in your province.
- Report fraud to the FTC.
- Report telemarketing if you're registered and still got the call: to the National Do Not Call Registry.
- A collector calling? See the FTC's guide to your rights.
- Report fraud: in the U.S. to the FTC; in Canada to the Canadian Anti-Fraud Centre (1-888-495-8501).
- Report telemarketing if you're registered and still got the call: in the U.S. to the National Do Not Call Registry; in Canada to the National Do Not Call List.
- A collector calling? In the U.S., see the FTC's guide to your rights; in Canada, how to check a collection agency in your province.
Questions about (217) 397-1828
- Who called me from (217) 397-1828?
- No complaint names the caller. The number is in a block assigned to Terra Nova Telecom Inc. in Rankin, IL (NANPA, Nov 3, 2026); numbers can move between carriers, so the caller's provider may differ. It's one of 7 numbers in the same block first reported for the same kind of call within days of each other, likely one operation.
- Is (217) 397-1828 a scam?
- Canadial rates it low risk, from 2 complaints, latest Nov 6, 2024.
- Is (217) 397-1828 a debt collector or collection agency?
- Nothing says it is: none of its 2 complaints describe debt collection; 1 (100% of FTC complaints) are about debt relief, which means offers to reduce credit card, loan or other debt. That's a sales pitch, not a collector asking you to pay a debt you owe.
- Should I call (217) 397-1828 back?
- Be careful. If you don't recognize it, let it go to voicemail: a legitimate caller will leave a message, and you can reach any real organization on a number you look up yourself.
- How many times has (217) 397-1828 been reported?
- 1 complaint to the U.S. FTC's Do Not Call registry on Nov 5, 2024 and 1 complaint to the U.S. FCC on Nov 6, 2024.
- What do callers from (217) 397-1828 say?
- The most common complaint category is "Reducing your debt (credit cards, mortgage, student loans)" (100% of FTC complaints).
Data updated: FTC complaints through Nov 13, 2026; FCC complaints refreshed daily; numbering records as of Nov 3, 2026; community reports live. How this page is built.